Sporta MD is supported in English by email at info@sporta.md, normally within one working day. This page covers bookings, paying with a card issued outside Moldova, cancellations and refunds, teams, notifications and account deletion — the questions people new to Chișinău ask most often.
Contact
A question, a problem or a suggestion? Write to us and we will answer as quickly as we can, usually within one working day.
- General questions and support: info@sporta.md
- Partnerships (venues, academies): parteneriat@sporta.md
- Privacy and personal data: privacy@sporta.md
Operator: Byteet Systems S.R.L., IDNO 1026600013920, Chișinău, Republica Moldova.
Frequently asked questions
Is support available in English?
Yes. Write to info@sporta.md in English and we reply in English, normally within one working day. The app interface, notifications and payment flow are all available in English as well.
How do I book a pitch or court?
Open the Sporta MD app, choose the sport and the venue, pick a date and an available time slot, then confirm. You get a notification as soon as the booking is confirmed. You can book the whole pitch for your group or take a single place in an open match.
How do payments work, and can I use a foreign card?
Payments are processed securely by MAIB and accept Visa and Mastercard issued outside Moldova, plus Apple Pay and Google Pay. Charges are in Moldovan lei, so your bank applies its own exchange rate. Sporta MD never stores your card details.
Can I cancel a booking and get a refund?
Yes. Cancellations made more than 36 hours before the start are refunded automatically to the same payment method. Closer to the start time restrictions apply, and the exact terms are shown in the app at the moment you cancel.
How do I create or manage a team?
Open the Teams tab to create a team, invite team-mates by link and manage members. Matches on Sporta MD are played team against team, and the captain role can be handed to another member at any time.
I am not receiving notifications. What should I check?
Check that notifications for Sporta MD are enabled in your phone's system settings. You can also adjust which notifications you receive inside the app, under Profile.
How do I delete my account?
You can delete your account from inside the app (Profile → Delete account) or by email. The full steps and what happens to your data are set out on the account-deletion page, which is published in Romanian as the operative text.
Useful pages
Legal documents
The terms, the privacy policy, the cookie policy and the account-deletion guide are published in Romanian only. They are the operative texts Byteet Systems S.R.L. is bound by, and the privacy and account-deletion URLs are the ones registered with Apple and Google — so we link the authoritative copy rather than an unreviewed translation. Write to privacy@sporta.md if you need a point explained in English.